Payment and Delivery
All goods will be packed carefully into parcels and will be shipped via DHL. The parcel usually gets a DHL tracking number which we provide in our shipment confirmation emails and which can be looked up at the DHL homepage. In case of damaged goods or lost parcels, please contact us as soon as possible in order to enable us to help you quickly.
In order to protect the plants, parcels will only be shipped under frost-free weather conditions.
Terms of payment:
We support the following payment methods: bank transfer or Paypal.
We apply the following shipping costs:
|Order value||Shipping costs within Germany||Shipping costs outside of Germany|
|0€ - 80€||6.95€||14.95€|
|80€ - 190€||3.95€|
|from 200€||Free shipping|
|DHL Express (fastest delivery)|
Our goods can be delivered to any country within the European Union (except to French oversea departments, e.g. Martinique). All goods are shipped via DHL.
PayPal is a very easy and safe way of payment and is common type of payment in online shops all over the world.
The order process including PayPal payment is the following:
After selecting PayPal as your type of payment, you click on "Continue". Then you are redirected automatically to the PayPal site by clicking on "place order". There you login and confirm the payment of your order (e.g. by credit card). After the confirmation of the payment you will automatically come back to our shop and there you will be shown the order confirmation overview.
- Paying via PayPal in our shop is for free.
- You do not have to enter your bank details or credit card detail with every order.
- Your bank details or credit card information are safe.
You do not have a PayPal account, yet? Sign up here.
Bank transfer (prepayment):
For orders via bank transfer (prepayment), we kindly ask you to transfer the order amount to our bank account (Please specify your name or your order number):
As soon as the amount has been received, we will send out the parcel for you.